Shipping policy
Shipping Zones:
We currently ship to the continental United States. If you are located outside of these areas and would like to place an order, please contact us at info@jiskimchi.com to inquire about shipping options.
<!--td {border: 1px solid #cccccc;}br {mso-data-placement:same-cell;}-->Shipping Rates:
Shipping rates are calculated based on the weight of your order and your delivery address. You can view the shipping cost for your order at checkout before you complete your purchase.
Order Processing Time:
We strive to process and ship orders within 5 business days of receiving them. Please note that orders placed on weekends or holidays may experience a slight delay in processing.
Shipping Methods and Delivery Time:
We ship via USPS & UPS. Estimated delivery times are as follows:
- USPS: 2-7 days
- UPS: 2-7 days
Please note that these are estimated delivery times and actual delivery may vary due to factors such as weather, shipping carrier delays, and customs clearance (for international orders).
Order Tracking:
Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track the status of your shipment on the carrier's website.
Shipping Address:
Please ensure that your shipping address is accurate and complete. We are not responsible for orders shipped to incorrect addresses provided by the customer.
International Shipping:
For international orders, please be aware that you may be responsible for any applicable customs duties, taxes, and fees imposed by your country.
Lost or Damaged Shipments:
While we take care in packaging your orders, occasionally damage or loss can occur during shipping. If your order arrives damaged or is lost in transit, please contact us immediately at info@jiskimchi.com so we can assist you in filing a claim with the shipping carrier.
Questions?
If you have any questions about our shipping policy, please don't hesitate to contact us at info@jiskimchi.com
Ji's Kimchi